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Job description:
Cheyenne Health and Wellness Center
Medical Home Project Manager
Job Description
Summary of Responsibilities
The Medical Home Project Manager (MHPM) is knowledgeable in systems improvement and has the ability to design and implement multi-faceted projects, facilitate a culture of a “Patient Centered Medical Home” (PCMH), and coordinate the survey and application process for Cheyenne Health and Wellness Center’s (CHWC) recognition as a PCMH. The MHPM reports to the Executive Director and works closely with the Medical Home RN Care Manager, Medical Director, Clinic Operations Manager and full clinical and administration team. The MHPM coordinates educational activities related to the Medical Home model, data collection and client tracking, policy and procedure development, and work flow changes.
Principle Duties:
Plan, develop, and implement a National Council on Quality Assurance (NCQA) Patient Centered Medical Home (PCMH) recognition program.
• Attain expert knowledge of the NCQA PCMH recognition standards, policies, processes and application requirements.
• Develop and implement best practices to improve workflow related to the Medical Home standards.
• Develop and implement a training program to align work flow and organizational “culture” with the NCQA standards.
• Oversee and develop policies and procedures necessary for PCMH implementation.
• Attend out of state training sessions and web-based seminars on Patient Centered Medical Home model.
• Research, gather, and report monthly health related data to meet requirements of NCQA model and funding agencies.
• Stay abreast of changes in NCQA requirements, state, public, and private payers providing payment to PCMH recognized clinics.
• Participate, facilitate, and lead other initiatives that align with the PCMH model.
• Lead the PCMH Management Team and related committees including the development of meeting agendas and the preparation of minutes in a timely manner.
Facilitate Quality Improvement Program (QI) at Cheyenne Health and Wellness Center
• Work with CHWC management team to develop strategies for the clinic’s QI program.
• Provide information and recommendations needed for decision making and resource planning for:
o CHWC QI priorities and projects;
o Department improvement projects;
o Workflow studies
o Community initiatives that support QI program
o Quality data measures and indicators (federal UDS report, CMS meaningful use chronic care indicators, department dashboard measures);
o Staff training programs;
o Insurance payer incentive programs related to QI or PCMH models.
• Coordinate implementation strategies with QI clinical team and Board of Directors QI Committee.
• Coordinate clinical data gathering for reporting purposes.
• Identify opportunities to collaborate with community stakeholders to meet QI objectives and facilitate collaborative initiatives
General duties:
• Demonstrate a strong personal commitment to the organization’s mission and the PCMH philosophy.
• Assist project teams with development of skills for team leadership, improved team dynamics, project implementation and reporting, and data collection.
• Plan and coordinate training opportunities.
Qualifications
Education: Bachelor degree in Nursing or other health care profession, with knowledge of ambulatory clinic operations.
Experience: At least three years of experience in the field of health, social service, IT administration, project administration or public administration.
Abilities: Candidate must have strong organizational skills, management experience, strong oral and written communication skills, an understanding of front and back office clinic functions, the ability to educate and train staff, and team building skills. Knowledge of computer information systems and a variety of computer programs is essential, including, data base, word processing, and spreadsheets. Must be able to travel to out of state meetings. Flexible work hours during standard work week.
Category: 32 hours/wk., non-exempt
Responsible to: CEO
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